Special Assistant to the UNRWA Chief of Staff
Important: This post is opened in the context of the Junior Professional Officer (JPO) scheme sponsored by the Government of the Netherlands and is addressed exclusively to DUTCH NATIONALS
For criteria see the website of Nedworc Foundation:
http://www.nedworcfoundation.nl/Index.htm?hoofdpath=/NL/JPO/General%20In…
Background
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed professionals wishing to make a change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protected and disease burden is reduced; (c) school-age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions.
The Executive Office aims to lead and sustain change Agency-wide, manage high-level strategic decision-making, be a catalyst for cooperation Agency-wide and manage sensitive issues and diverse risks deriving from both the external and internal environment. Within this context, the Chief of Staff has central organizational responsibility and contributes to driving corporate operational management with a focus on decision-making processes and implementation of strategic policy decisions, in addition to managing the Executive Office team and providing high-level advice on strategic, policy, management and representation issues.
Training and Learning
Upon completion of the assignment the JPO will have/ will be able to:
- Planning and organizing skills. Ability to plan and organize processes and people in an environment requiring high levels of tact and diplomacy as well as confidentiality;
- Excellent communication skills, including excellent drafting ability;
- Creating and innovating. Interest and willingness to innovate and establish best practices;
- Coping with Pressure and Setbacks. Ability to work under pressure and to deal with competing demands, and unforeseen events and requirements;
- Knowledge and understanding of the Palestine refugee situation in the political context of the Middle East;
The JPO training programme includes the following learning elements:
- The JPO will be exposed to the full spectrum of UNRWA operations at the executive, programme, and field levels, providing the opportunity to understand the Agency’s mandate, structure and operations across the fields and within cross-cultural setting.
- Learning activities–largelly undertaken in the course of the work–will focus on knowledge of UNRWA operations and programmes in all five fields of operation (Jordan, Lebanon, Syria, West Bank and Gaza Strip), ensuring that decisions taken by the Executive Office are implemented and that information is properly and timely collected, analysed and shared.
- Upon completion of the assignment, the JPO will have been extensively exposed to the operations of the United Nations; understanding the nature of its dynamics and how it interlinks with the local socio-economic and political situation. The incumbent will learn (a) the relevant research and information to support the implementation of UNRWA’s programmes and strategies; (b) the most effective governance structures; (c) efective management of meeting and communications with a range of stakeholders; and(d) work in a diverse UN humanitarian agency in the Middle East. The incumbent will observe and learn the decision-making at the highest level of UNRWA and how it is prepared and implemented.
There will be several briefings upon arrival at the duty station, focusing on:
a. UNRWA organisational needs, policies and structures with respect to HQ and the Fields;
b. Ethics, the humanitarian principles including neutrality, and safety and security;
c. JPO’s specific TOR; and
d. UNRWA management expectations and strategies.
Duties and Responsibilities
General:
- The Special Assistant provides support and assistance to the Chief of Staff in the day-to-day performance of her/his management, coordination, supervision, and leadership functions, and as needed to other senior officials in the Executive Office, including the Commissioner-General. This encompasses the full spectrum of functions and tasks of the Executive Office, including vision and direction; organizational design; governance and decision-making; policy and practice; operational oversight; internal and stakeholder engagement; and advocacy. The Special Assistant contributes to the timely flow of information to, from and within the Executive Office and the rest of the Agency. Support tasks are often of an urgent nature and require simultaneous actions in coordination with multiple counterparts
- In cooperation with and under the guidance of the Chief of Staff, the Special Assistant will support a focused, integrated and systematic approach to effectively run the office of the Chief of Staff and consequently contribute to the efficiency of operations and programmes implemented by UNRWA’s Field Offices and HQ Departments.
Executive Support:
- Provides substantive and organizational support to the Chief of Staff in preparing internal and external meetings on a range of issues (including governance/decision-making meetings, management meetings, coordination meetings, UN meetings, stakeholder meetings, donor and host country meetings, etc.,), including preparation of agendas, schedules, briefing notes, minutes, and action points. This includes preparing inputs to correspondence (with high ranking state officials and senior staff of UN and other international bodies), policy memoranda, management guidance and other sensitive communications, as well as relevant liaison with UNRWA HQ Departments and Field Offices. (30%)
Political and operational support:
- Provides assistance and advice to the Chief of Staff on various regional political and social issues, Agency-related operational and policy matters, development and humanitarian assistance, humanitarian principles such as neutrality, and other areas identified by the Chief of Staff, with special attention to review of diverse documents and reports submitted to the EO for approval and clearance, as well as monitoring follow up in relation to the Executive Office’s programme of work. (20%)
- Keeps abreast of key issues facing UNRWA and Palestine refugees and advises Chief of Staff of possible follow up actions. (10%)
Reporting and research:
- Assists the Chief of Staff in developing background materials and briefing notes related to Agency’s service delivery, programme planning and operations, and advocacy. (15%)
Internal communication:
- Assists the Chief of Staff in tracking and following up on issues raised by internal stakeholders to the EO, as well as processing austerity measure approvals from throughout the Agency. (10%)
- Work closely with Internal Communication Unit on key issues expressed by the staff and assist the Chief of Staff with details and key messages
Financial management:
- Assists the Cheif of Staff in annual budgeting and financial planning for the Executive Office(5%).
- Handle the office budget including authorizing expensitures, monthly reporting and processing transactions on the system.
Other tasks:
- Performs such other duties as may be required. (10%)
Competencies
Key competencies
- Ability to establish and maintain effective working relations in a multi-cultural and diverseenvironment with sensitivity;
- Positive attitude and strong analytical, interpersonal and communication skills;
- Proven ability to independently plan, organize, and prioritize own work, work well under tight deadlines and handle multiple concurrent tasks;
- Proven ability in drafting and editing in English and Arabic, particularly in analytical writing, report and minutes writing, , and compiling relevant communication on policy, operational and organizational matters;
- Proven ability to exercise initiative and resourcefulness necessary for prioritizing and completing multiple activities whilst maintaining a high quality work product;
- Proven organizational skills and ability to develop clear goals and identify priority activities and assignments.
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- Proficiency in computer applications including internet, word processing, spreadsheets, graph and chart making, and databases.
- Knowledge of contemporary political and social issues of the Middle East.
Required Skills and Experience
Education:
- Master degree or equivalent in political or social sciences, international relations, Law or other related field.
- A first-level university degree (Bachelor’s degree or equivalent) in combination with qualifying experience (at least 3 years of relevant working experience) may be accepted in lieu of an advanced university degree.
Working experience:
- Two to maximum of 4 years of relevant professional work experience in project management or executive support or related areas at the international level, including one year outside country of origin.
- All paid work experience since obtaining Bachelors degree will/can be considered.
- Unpaid internships and voluntary work cannot be counted as a working experience against the 2 years requirement but will contribute to the assessment of your profile as a candidate.
Languages:
- Excellent command of written and spoken English
- Excellent command of written and spoken Arabic
Nationality:
This post is opened in the context of the Junior Professional Officer (JPO) scheme sponsored by the Government of the Netherlands and is addressed exclusively to Dutch Nationals.
For criteria see the website of Nedworc Foundation:
http://www.nedworcfoundation.nl/Index.htm?hoofdpath=/NL/JPO/General%20In…
Please read the criteria and FAQ section carefully before considering applying
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